Policies and Procedures

On Time. Good medical care requires a genuine respect for patients. And one of the things you'll notice right away about our practice is our respect for your time. When you arrive, we're waiting for you. Not the other way around. Yet we don't hesitate to take all the time needed during your appointment to identify your concerns and care meticulously for your pain problem.

On Target. Good medical care also requires accurate observation, diagnosis and treatment of individual patient needs. That's why Dr. Kazalski is so particular with his work, and so careful to train his staff to be the same way. We strive to be both thorough and precise so that our patients' are as healthy as possible for years to come.

On Teamwork. Last, but not least, good medical care requires a well-trained, dedicated staff that works as a team, and loves what they do. Which is exactly the kind of group Dr. Kazalski has assembled over the last several years of practice. A team of experts working as hard as it takes to provide you with long-term results, enjoying every minute of it because we see the smiles that result.

Telephone Policies

The telephone is an important tool for communication. If our office is unable to speak with you at the time you call, every effort will be made to return your call promptly. Routine call-backs are often made at the end of the morning and afternoon appointment sessions. If you have an emergency, identify it as such, and you will be helped immediately.

Payment Policies

We understand that medical insurance coverage and billing can sometimes be complex and confusing to our patients, so it is important that you are informed about your health insurance policy. You may have co-insurances, co-payments or deductibles resulting in a balance that you are responsible for paying. Please bring your current insurance card with you each time you visit our office. Current and accurate insurance information helps avoid delays in payment of your claims.

Patients are welcome to call our Patient Account Department at 207-882-1113. Our patient account representative will happily assist you with any questions about your bill.

 

721 Bath Rd.
Wiscasset ME 04578

Phone:
207-882-1113

Fax:
207-882-1114